Administrative Assistant
Cortez Insurance Solutions Group, LLC
POSITION SUMMARY: Part-time (10-25 hrs/week), hybrid (work in our Irving office 1-2 times per week) position with potential to grow.
We are a fast-growing insurance agency with a strong community and customer service focus, seeking a poised, self-motivated administrative assistant professional with excellent communication skills and cheerful disposition to join our team.
Within our organization, the goal of our agency team is to ‘wow’ our customers by answering inquiries accurately, efficiently, quickly and kindly. We value the customers and clients we serve and their satisfaction is our number one priority.
This is an entry-level position and if you’re someone who thrives in a customer service environment, has initiative, works well in collaboration with a team and is willing to learn and grow with the company, then opportunities are endless!
ABOUT YOU
As someone who always aims for excellence, you get a high level of satisfaction from providing solutions for other people and in fact, you’re often told that you’re a great listener, problem solver and communicator. You enjoy figuring things out through research and investigation. You rely on documented procedures to ensure accuracy. You’re self-motivated with clear goals, eager to take action, jump right in and adapt quickly to new situations.
If you’re looking for a long-term commitment with a company whose mission is to serve others and change lives, then we want to talk to you!
ABOUT THE POSITION
We are looking for a detail-oriented administrative assistant professional who has the ability and passion to:
- Provide an organized, systematized office environment – including team support, filing, answering phones, responding to email, managing a busy calendar.
- Provide a first-rate experience for all of our customers and clients; resolving all inquiries professionally and accurately.
- Acquire a full working knowledge of all of our products and programs.
- Assist with preparation for all of our events.
- Assist our OBM with Marketing Programs.
The position will start out at 10 hours per week (a blend of virtual and in office hours), potentially increasing as we continue to work together. During the Medicare Annual Enrollment Period (September to December) hours will increase, up to 25 hours per week.
YOUR ESSENTIAL SKILLS AND CHARACTERISTICS
- Perpetual positive attitude and enthusiasm
- Strong organizational skills
- Excellent verbal and written communication skills
- Excellent computer/keyboarding skills (ability to work well with email, operate a scanner, work with Word, Excel, etc.)
- Extremely detailed-oriented
- Reliable and dependable
- Ability to work independently but also a team player with a “roll up your sleeves” mentality and a “do whatever it takes” attitude
- Strong desire to work in a fast-paced environment
- Ability to learn quickly
- Ability to multi-task
ABOUT US
Cortez Insurance Solutions Group, LLC. (dba Your Local Insurance Lady), is poised to be a leader of health and life insurance solutions, offering a wide range of products and services tailored to meet the unique needs of individuals. With a commitment to excellence and customer satisfaction, CISG leverages its expertise and industry knowledge to deliver personalized insurance coverage and exceptional service to its valued clients.